Shipping Policy

At MerleAnn Bamboo Co., we do our best to process and ship all orders within 2–4 business days. Once shipped, you’ll receive a tracking number by email so you can follow your order’s journey. Shipping times vary based on location but typically arrive within 3–7 business days for U.S. orders. We are not responsible for delays caused by carriers or incorrect shipping information, so please double-check your address at checkout. If your package is lost, damaged, or delayed, reach out to us at merleannbamboo@gmail.com and we’ll do everything we can to make it right!